Home > Term: computer-telephony integration (CTI)
computer-telephony integration (CTI)
The use of a general-purpose computer to issue commands to a telephone switch to transfer calls and provide other services. Typically, CTI is used in call centers.
- Szófaj: noun
- Ipar/Tárgykör: Software
- Kategória: Globalization software service
- Company: IBM
0
Szerzőb
- Peteh
-
(V.I.P) 14225 points - 100% positive feedback
